Pay by Phone. You can pay your utility bill over the telephone call calling a Customer Service Representative at (561) 822-1300. You will be required to have your utility account number. Pay by Mail. City of West Palm Beach. P.O. Box 30000. Tampa, FL 33630-3000. Payments can be dropped in our drop box off Banyan Blvd (north side of City Center.. We're here to help you as best we can so please direct your enquiry using the appropriate contact details. General support If you have a general Greater Western Water enquiry relating to your water account, such as: request a meter reading, update account details, request to close an account etc, please email our Customer Service team or call 13 44 99 Mon-Fri 8:30am - 5:00pm.

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We're here to help. We're available Monday to Friday between 8:30am and 5pm, except public holidays. Log in to our customer portal. SMS 0480 015 200. Start a webchat. Call us on 13 44 99. If you've got an urgent issue with your water or pipes, call 13 44 99. Our faults and emergency teams are available 24 hours a day, seven days a week.. Water and waste Expand Water and waste sub menu. Recycled water. Using recycled water;. You can find your account number at the top of your bill. I have a 12-digit account number e.g. 1234 5678 9102. I have a 13-digit account number e.g. 12-3456-7890-01-2 .. Contact us. Greater Western Water respectfully acknowledges the peoples of the.